Mobile User Research

Get to know your mobile users with mobile user research

We dig deep to identify and prioritize mobile users and their wants and needs, to learn what motivates them and to understand what tasks they need to perform on their mobile device. Our in-depth mobile user research, whether in-lab or in the field, delivers knowledge and insights from your actual mobile users that become the foundation for creating a remarkable mobile experience.

SUPPORT MOBILE USERS

To fully understand mobile user needs, goals and requirements, our mobile user research focuses on identifying the key tasks that users perform on their mobile devices and captures where, when and how the device is being used.

UNDERSTAND WHERE & HOW

Akendi strives to consistently engage and delight mobile app creators by understanding the rich mobile user scenarios that determine use. This deep insight ensures that designers will be able to create a positive user experience and de-risking the impact.

Where to start

We start by meeting with stakeholders to understand business and stakeholder requirements, the mobile product offering and to decide on the user research methodologies that would best apply to your situation – whether the goal is to gain new mobile insights or to validate internal thinking about current user behaviour and mobile usage.

TIMING
The typical duration of mobile user research is 5-7 weeks.

how we do it

To obtain insight into mobile user behaviours and perceptions, we use a wide range of research techniques, including:

> User interviews

> Contextual inquiries

> Silent observation

> Ethnographic field research

Related
Work

what you get

Our mobile user research provides you concrete data and insights on which to base decisions about mobile design and features through an in-depth understanding of your user groups, their goals, task flows and context of use.

These insights can be delivered as:

> A comprehensive research report

> Storyboards, photographs & videos

> User Personas, scenarios and task outlines

Armed with this knowledge, you de-risk design ensuring it aligns with the intended experience, preventing the need for costly changes late in the development cycle or even post launch.

Industry Experience

We have deep User Interface Design and User Experience in Mobility in a wide range of industries.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

Mobile Usability Testing

Watch the video
01:00

Wat onze klanten zeggen

“Prima seminar over UX ontwerp. Akendi weet waar ze het over hebben”

D. Walker,
Philips Research

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Training

12 Juni, 2017 /
UX Training & Certification in London, registreer je nu!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!