User Experience Testing

Identify priority areas for UX design improvements and innovations.

We conduct user experience testing to measure how users actually interact with your SaaS or software application to diagnose weaknesses in the user experience and identify priority areas for UX design improvements and innovations. User Experience testing validates that your users can perform the tasks they need to do quickly and easily, so any issues that arise can be resolved early in the design process.

ENABLE RAPID UX ADJUSTMENTS

Integrate user experience testing into the development process early and often, so you know exactly what needs to be done before launch. Our iterative UX design approach enables rapid adjustments based on user feedback.

VALIDATE & DE-RISK DESIGN

User Experience testing takes the guesswork out of the creation process. Testing answers the questions: can you find what you are looking for, is it easy to navigate? A joy to use? We help de-risk your investment by validating design before ideas are finalized for development.

Where to start

After consultation with you to understand your user experience research objectives, we develop a user experience test plan and testing protocol that research will follow. We recruit end users, arrange test facilities, coordinate test sessions and record both quantitative and qualitative metrics and behavioural observations.

TIMING
The typical duration of user experience testing is 3-4 weeks.

How we do it

Methods we typically use include:

  • Structured one-on-one sessions with users
  • Observing users as they attempt to complete tasks
  • Recording users’ interactions, keystrokes
  • Collect clicks, gaze & qualitative feedback
  • Remote User Experience Test sessions
  • User Experience Testing of hardware devices and mobile apps

Related
Work

What you get

We provide a comprehensive report that includes analysis of test data, which identifies the root causes of user experience issues and prioritized UX design recommendations for experience improvements.

There are many benefits to improved user experiences.

Clients can enjoy increased efficiencies, reduced costs, increased productivity, improved sales and a sustainable competitive advantage.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

Behavioural Trends?

Watch the video
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Wat onze klanten zeggen

“Prima seminar over UX ontwerp. Akendi weet waar ze het over hebben”

D. Walker,
Philips Research

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Training

6 Feb, 2017 /
UX Training & Certification in London, registreer je nu!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!