Expert Usability Review

Uncover ux design flaws earlier through heuristic evaluation.

A Usability Expert Review is a rigorous analysis and evaluation of your product or service to identify usability issues, prioritize findings and recommend actionable design improvements. Through a systematic process our industry experts evaluate how your offering performs against recognized usability principles (the heuristics) and industry best practices.

MAXIMIZE YOUR TIME & BUDGET

We recommend a Usability Expert Review for product updates or website improvements, especially when time or resources are critical factors. It’s the fastest and cheapest method to spot key usability issues and gain insights on how to fix them.

DON’T MISS A THING

Our experts highlight key design flaws and ensure that your site complies with industry best practices. We look at everything in the context of use - not just key user tasks.

Where to start

After consultation with you to understand your vision, mission and objectives, we start the Usability Expert Review by gaining an understanding of who your users are, what they are doing and where they are doing it. (Without this understanding, a usability review is simply one expert’s opinion of how your website should be improved).

TIMING
The typical duration of a Usability Expert Review is 2 weeks.

How we do it

One of our experts reviews the user experience and product/service usability through a systematic process of applying standard usability principles (heuristics) and industry Best Practices.

We follow a set of key user tasks to guide the assessment and make sure the main usage scenarios are covered.

Related
Work

What you get

Akendi’s deliverables include a comprehensive research report with key findings and prioritized recommendations for design improvements.

Our Usability Expert Review helps you spot design flaws, so you can make the appropriate changes that best meet your customer’s requirements and your organization’s goals, ideally, before your product is launched.

Ultimately, this will result in increased user self-sufficiency, lower support costs, better conversion rates and lower drop out rates.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

Expert vs. User Based?

Watch the video
01:56

Wat onze klanten zeggen

“Prima informatie over mobiel ux ontwerp dat ik kan toepassen in m'n werk”

Deelnemer,
Mobiel UX Ontwerp Training

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Training

6 Feb, 2017 /
UX Training & Certification in London, registreer je nu!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!