User Experience Testing

Identify improvement areas for best-in-class user experiences.

We conduct user experience testing to measure how users actually interact with your digital product or hardware product to diagnose weaknesses in the user experience and identify improvement areas for UX designs and innovations. User Experience testing validates that not only your users can perform the tasks they need to do quickly and easily, but also identify any issues that arise that need to be resolved early in the design process.

Drive the right UX optimizations

In an always-on, always connected world, we help you reach more customers and generate greater use by ensuring quick and easy access to the products, information and resources most important to them.

Test and iterate

User Experience testing takes the guesswork out of the creation process. This techique answers these questions: can the user find what they are looking for, is it easy to locate? A joy to use? We help de-risk your design investment by validating design directions before they are finalized for product development.

Where to start

After consultation with key stakeholders to understand the user experience testing objectives, we develop a user experience test plan and testing protocol that the research will follow. We recruit end users, arrange test facilities, coordinate test sessions and record both quantitative and qualitative metrics and behavioural observations.


TIMING
The typical duration of a user experience test is 3-4 weeks.

How we do it

Methods we typically use in user experience testing include:

  • Structured one-on-one sessions with users
  • Observing users as they attempt to complete tasks
  • Recording users’ interactions, keystrokes
  • Collect clicks, gaze & qualitative feedback
  • Remote User Experience Test sessions
  • User Experience Testing of hardware and mobile apps

Related
Work

What you get

We provide a comprehensive test report that includes analysis of participant data, observations, key strokes, which identifies the root causes of user experience issues.

We provide prioritized UX design recommendations for your user experience improvements.

Products can enjoy increased efficiencies, reduced costs, increased productivity, improved sales and a sustainable competitive advantage.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

User Experience Testing in the Lab?

Watch the video
01:54

Wat onze klanten zeggen

“Dit is de soort informatie en inzichten die beter product ontworp ondersteund.”

Deelnemer,
Informatie Architectuur Onderzoek

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Training

6 Feb, 2017 /
UX Training & Certification in London, registreer je nu!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!