Usability Testing for Web Portals

Identify priority areas for optimization with usability testing

With usability testing, we measure how users actually interact with your website or web portal. This helps to diagnose weaknesses in usability and identify priority areas for UX design improvements and innovations. Our goal is to validate that your users can quickly and easily perform the tasks they need to, so any issues that arise can be resolved before launch.

RESOLVE ISSUES EARLY

You’ll get the best results by integrating usability testing into the development process early and often, so you know exactly what needs to be done before launch. Our iterative User Interface design approach enables rapid adjustments based on user feedback.

USABILITY TESTING DE-RISKS IT

Usability testing takes the guesswork out of the creation process. Testing answers the questions: is it easy to navigate? A joy to use? We help de-risk your investment by validating the design before it’s too late to make improvements.

where to start

After consultation with you to understand your testing objectives, we develop a usability testing plan and testing protocol that acts as our guide.

We recruit end users, arrange test facilities, coordinate test sessions and record both quantitative and qualitative metrics and behavioural observations.

USABILITY TESTING TIMING
The typical duration of usability testing is 2-4 weeks.

how we do it

We conduct structured one-on-one sessions with users and observe them as they attempt to complete tasks using an interactive (html) or paper prototype (wireframes).

We record their interactions, keystrokes and clicks while gathering qualitative feedback.

We also perform remote usability testing sessions to reach a wider range of audiences.

Related
Work

what you get

We provide a comprehensive report that includes an analysis of test data, identifies the root causes of usability issues and provides prioritized design recommendations for usability improvements.

There are many advantages to improved usability. Your organization will benefit from increased user efficiencies and productivity, reduced costs and improved sales by optimizing the user experience.

If you want to launch it right, right out of the gate, website or web portal usability testing is critical.

Industry Experience

We have deep User Interface Design and User Experience in Mobility in a wide range of industries.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

What Happens in Testing?

Watch the video
01:37

Wat onze klanten zeggen

“Geweldige week! Ik kijk ernaaruit om de technieken toe te passen als ik terug op het werk ben”

Deelnemer,
UX Research Training, UK

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Training

12 Juni, 2017 /
UX Training & Certification in London, registreer je nu!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!