Web Portal Governance

Leverage your website with a well-defined web governance structure

Good web governance policies ensure varied teams work together to deliver a positive web experience, and one that meets your organization’s goals. We help create a clear set of policies and strategies to govern your website or web portal by clearly defining how people, activities and accountability should be structured to benefit organization stakeholders and ultimately your customers.

DEFINE OPTIMAL STEWARDSHIP

Websites and web portals continue to evolve and need to be maintained and updated long after launch. We create a systematic approach to web management and web portal governance so all stakeholders know and understand their roles and responsibilities, ensuring smooth content maintenance and consistency in the long-term.

WEB GOVERNANCE RESULTS

We create a web governance framework that includes key performance indicators (KPIs) that enable you to monitor and measure the effectiveness of process, procedures and stakeholder adherence over time.

WHERE WE START

We typically start by identifying your organisational web governance objectives and key business drivers together with stakeholders and content managers.

The web portal governance policies we establish will depend on the scope of your website, the activities that are required to manage it and your internal resources.

TIMING
The typical duration for creating a web portal governance framework is 2-6 weeks.

HOW WE DO WEB GOVERNANCE

We review and capture your current governance process (if there is one) to understand your current structure and situation, including understanding roles, responsibilities, authorities and activities.

Based on this information and organization goals, we create a web governance structure for your organization. We then pilot the structure with select projects to ensure success.

We help you plan the implementation of the structure into the whole of your organization so the adoption of the new plan integrates seamlessly and without headache.

Related
Work

what you get

Our consulting service provides a roadmap for successful web portal governance. A strategic governance project typically includes:

  • Website mission, vision and objectives
  • Web governance gap analysis
  • Web governance model and framework
  • Success metrics (KPI’s)

Effective governance is critical to the successful management of one of your key business assets — your website. We ensure you have a lean governance model, to help you achieve your business or organizational goals with your website.

Industry Experience

We have deep User Interface Design and User Experience in Mobility in a wide range of industries.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

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  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - enVisioning
    - Foresight
    - Product Strategies
  • Research
    Gain the insight you need so your product is successfully used and widely acclaimed by your target audience.
    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    Design must also deliver an experience that's usable, useful and enjoyable.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    A community of users who love it. Testing provides the feedback you need to make it happen.
    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS, CMS
dr. Leo Poll
Directeur
contact@akendi.nl

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dr. Leo Poll
Directeur
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

Balancing Business Requirements

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Wat onze klanten zeggen

“Geweldige week! Ik kijk ernaaruit om de technieken toe te passen als ik terug op het werk ben”

Deelnemer,
UX Research Training, UK

Experience Architecten

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Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

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Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons Proces

Onze Cultuur

Pauze!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!

Wie Wij Zijn

Ons multidisciplinair team van experts overbrugt vakkundig de kloof tussen uw product of service doelstellingen, ontwerp en technologie.

Akendi brengt strategie, onderzoek, ontwerp, testen en ontwikkeling expertise onder een dak.

Ons XT Proces

Onze Cultuur

"Opmerkelijke produkt en service ervaring ondersteunen eind gebruikers."

Snacktime!

Onze Vrijdagse lunch en veel samenwerken helpen de creativiteit!