Finance & Banking UX

We help improve user experiences and interactions to build your competitive advantage.

We work with financial institutions to ensure that users have successful user experiences with finance applications, products and services.

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Financial institutions continually seek to improve efficiencies internally and with their interactions with customers. Improving the usability and user experience of internal applications, customer facing products and online services provides a distinct competitive advantage.

TRANSITION TO SELF-SERVE

Encouraging online customer self-service improves efficiencies that translate to the bottom line. With in depth experience in the domain of banking, financial institutions and insurance, we successfully balance users’ goals with business drivers to introduce efficiencies to hardware products and software services.

TRANSFORM WITH MOBILE

Differentiating with value added mobile features and services can give financial institutions a competitive edge. Our experience in rich internet applications for mobile applications and other financial software ensure optimal user experiences.

Financial User Experience Design Projects

We’ve worked in the financial services industry to balance users’ goals with business drivers to:

  • Design the first mobile banking app for the largest bank in Canada
  • Develop corporation wide user personas through indepth user research in both Canada and the USA
  • Research and design the market leading loyality points website of a Canadian major bank
  • Test both mobile banking apps and mobile investment apps for major Canadian bank
  • Design workflows, visual assets and wireframes for case management application of major Credit card corporation

Explore

Web
Portal
Strategy

Create innovative web portal strategies that reflect organizations' goals, product values and corporate culture.

Web
Portal
Governance

Serve your customer service department well through good governance.

Web
Personas

Understand your customer’s goals, motivations, and behaviours through personas.

Web user
research

Uncover what your customers really need from your site.

Citizen
Experience Mapping

Gain actionable insights to improve the customer experience journey.

Focus
Groups

Obtain insights into customer beliefs, attitudes and perceptions.

Survey
Research

Leverage quantitative insights to drive business results.

Card
Sorting

Involve the user; organize your content so they find it easy to locate.

Information
Architecture

Create IA that’s meaningful & purposeful for better user experiences.

Interaction
Design

Ensure fast navigation & a seamless experience by designing for your user’s key tasks.

Mobile
UX Design

Optimize the mobile user experience.

Web
Accessibility

Ensure your content is accessible to all, regardless of ability.

Responsive
Design

Adapt your website for optimal viewing on multiple screens & devices.

Visual Web
Design

Deliver tangible brand and business benefits through great design.

Wayfinding

Ensure the patient journey pays off in more ways than one.

Web Usability
Review

Take advantage of a Usability Expert Review to guide website improvements.

Web Usability
Testing

Identify priority areas for design innovations and improvements.

Web
Development

Leverage our top-calibre design & development team.

Leo Poll
Director

Begin de reis naar passende ervaringen! Onze gerichte aanpak is nog maar het begin.
Waar kunnen we U mee van dienst zijn?

Leo Poll
Director
contact@akendi.nl

Portfolio

Hoe we passende ervaringen hebben ontworpen voor onze klanten.

Training

6 Feb, 2017 /
UX Training & Certification in London, registreer je nu!

Wat onze klanten zeggen

“Dit is de soort informatie en inzichten die beter product ontworp ondersteund.”

Deelnemer,
Informatie Architectuur Onderzoek

What is Usability?

Watch the video
00:51

Experience Architecten

Klik for alle diensten

Mobiele UX Ontwerp [pdf] Gebruikers Personas [pdf] Usability Testen [pdf]

Wat we Doen

Of het nu digitaal of hardware is, we
beantwoorden de belangrijkste vragen
van uw product:
is het zinvol? is het bruikbaar? is het boeiend?

Industrie Expertise

Onze expertise is
breed en divers

Portfolio

We hebben
meer dan
125
klanten

en hebben
meer dan320projecten voltooid.

Globaal Bereik

Werk met ons wereldwijd
We werken met globale en locale klanten.

Wat we Doen

Of het nu digitaal of hardware is, we
beantwoorden de belangrijkste vragen
van uw product:
is het zinvol? is het bruikbaar? is het boeiend?

Industrie Expertise

Onze expertise is
breed and divers

Portfolio

Partners in Uw success
Successvolle ontwerpen gebruiken de kracht van diep klant en gebruikers inzicht onderzocht in de daadwerkelijke gebruikers omgeving. Het resultaat is innoverende ontwerpen van producten en services die klanten willen gebruiken en vertrouwen geven.

We hebben
meer dan
125
klanten
en hebben
meer dan320projecten voltooid.

Globaal Bereik

Werk met ons wereldwijd
We werken met globale en locale klanten.